Refund policy

Return & Refund Policy

Business Name: Saacstore
Applies to: Everything we sell

We want you to love your purchase. If you're not completely satisfied, we’re here to help.


Returns

  • Return Window: Within 30 days from the delivery date with some exceptions ( see -Returnable It Items section below) if they meet all applicable return requirements listed in this Return Policy.

  • Condition: Items must be unused, unwashed, and in the original packaging with all tags attached.

  • Non-Returnable Items:

    • Hair products (for hygiene reasons),bodysuits,  underwear, jewelry,accessories, cosmetics.

    • Clearance or final sale items

    • Free Gifts and gift cards cant be returned or exchanged.

    • Customized items cannot be returned or exchanged. In addition, order cancellation for customized items is not supported.

Return Requirements for Return-Eligible Items

  • All Clothing Items, Including Dresses, Suits and other Formal Attire
  • Items must be returned in new, unworn, unwashed, undamaged, and unaltered condition and have the original tags attached and the hygiene sticker (if applicable) intact.

Refunds

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

  • If approved, a refund will be processed to your original payment method within 5–10 business days.

  • Shipping costs are non-refundable unless the return is due to our error (e.g., wrong or defective item).


How to Start a Return

  1. Email us at [saac19store@gmail.com] with your order number and reason for return.

  2. We'll provide return instructions and a shipping label if applicable.

  3. Send the item back using a trackable shipping method. (ex..UPS..USPS)


Late or Missing Refunds

  • If you haven’t received a refund yet, please check your bank or credit card provider—it may take some time before your refund is officially posted.

  • Still no refund? Contact us at [your support email].


Contact Us

If you have any questions about your return or refund, feel free to contact us at:
📧 [saac19store@gmail.com]
📞 [609-774-9545]
🌐 [saacstore.com]