Refund policy

Return & Refund Policy

Business Name: Saacstore
Applies to: Everything we sell

We want you to love your purchase. If you're not completely satisfied, we’re here to help.

Return Window: Within 30 days from the delivery date with some exceptions ( see -Returnable It Items section below) if they meet all applicable return requirements listed in this Return Policy.
Condition: Items must be unused, unwashed, and in the original packaging with all tags attached.
Non-Returnable Items:
- Hair products (for hygiene reasons),bodysuits, underwear, jewelry,accessories, cosmetics.
- Clearance or final sale items
- Free Gifts and gift cards cant be returned or exchanged.
- Customized items cannot be returned or exchanged. In addition, order cancellation for customized items is not supported.

All Clothing Items, Including Dresses, Suits and other Formal Attire
Items must be returned in new, unworn, unwashed, undamaged, and unaltered condition and have the original tags attached and the hygiene sticker (if applicable) intact.

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, a refund will be processed to your original payment method within 5–10 business days.
Shipping costs are non-refundable unless the return is due to our error (e.g., wrong or defective item).

Email us at [saac19store@gmail.com] with your order number and reason for return.
We'll provide return instructions and a shipping label if applicable.
Send the item back using a trackable shipping method. (ex..UPS..USPS)

If you haven’t received a refund yet, please check your bank or credit card provider—it may take some time before your refund is officially posted.
Still no refund? Contact us at [your support email].

If you have any questions about your return or refund, feel free to contact us at:
📧 [saac19store@gmail.com]
📞 [609-774-9545]
🌐 [saacstore.com]